Accessibility Arrangements at Lot Spa Hotel
Lot Spa Hotel makes every effort and invests significant resources to provide all its clients with equal, respectful, accessible, and professional service. In accordance with the Equal Rights for Persons with Disabilities Law, 1998, and the regulations enacted under it, considerable efforts and resources are invested in making the necessary accessibility adaptations to ensure that a person with a disability can receive the services provided to all customers, independently and equally.
Building Accessibility Arrangements
3designated parking spaces for disabled individuals.
Continuous access from the parking lot through the hotel entrance to the reception (slope with handrails on both sides).
Large, accessible elevator. All 6 elevators announce the floor audibly.
Accessible reception desk.
Hearing assistance devices, “hearing loop” systems, installed at the main reception and spa reception.
Accessible toilets on floor P, near the pool and spa.
Identification and directional signage.
Service animals are permitted to enter the hotel to assist individuals with disabilities.
Reception staff can assist in filling out forms.
Hearing aid kits are available at the reception.
4 accessible rooms equipped with showers suitable for wheelchair users, including a shower seat.
Elevators for people with disabilities are available at the outdoor freshwater pool, heated Dead Sea water pool, and jacuzzi.
Accessible Customer Service
Employee training for accessible service – employees receive training on accessibility awareness and practical tools for providing accessible service.
Accessible Contact services
The voice response is clear, without background music. Phone number: 08-6689200.
Additional contact methods:
Mail: [email protected]
Fax: 08-6584623, 08-6584662
Contact Us” form on the website
Mailing address: Lot Spa Hotel, Ein Bokek, Dead Sea 86930.
Website Accessibility
The website is designed to allow people with disabilities and elderly individuals to navigate with the same efficiency and enjoyment as all users. Approximately 20-25% of the population faces difficulties using the internet and could benefit from more accessible online content, according to a study conducted by Microsoft in 2003. Lot Spa Hotel believes in equal opportunities in the digital space for people with various disabilities and those using assistive technologies to use a computer.
Website Accessibility Information
The website complies with the requirements of the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 2013. Accessibility adjustments have been made according to the recommendations of the Israeli Standard (IS 5568) for web content accessibility at AA level and the international WCAG 2.0 standard.
The site is optimized for the Firefox browser. It provides a semantic structure for assistive technologies and supports the common keyboard operation pattern using the arrow keys, Enter, and Esc to exit menus and windows.
Contact Information for Accessibility Inquiries
Lot Spa Hotel continues its efforts to improve accessibility as part of its commitment to providing the most accessible service possible to the entire population, including people with disabilities.
If you encounter any issue or malfunction related to accessibility, please let us know, and we will make every effort to find a suitable solution and address the issue as quickly as possible.
Accessibility Coordinator at the hotel: Name: Ayala Dahan, Phone: 054-2436006, Email: [email protected]
Publication of Accessibility Statement
The accessibility statement was updated on April 16, 2020.
